Postage & Shipping

Shipping & Postage

This document sets out the shipping policy that applies to customers that make a purchase at Cute n Crafty Fimo Creations. If you have any questions, please contact me on enquiries@cutencraftfimo.com

Shipping Options & Delivery Costs

Shipping costs are calculated by weight on the website and also by total price of the order. Recorded delivery is required when order is over £30.00 to ensure safe arrival of the order. Currently we offer Uk Shipping ( standard delivery and Recorded Delivery). The website will only offer the correct shipping option for you. 

Order Processing Time

Orders can take upto 48 hours before they are shipped. Specialised items will delay orders whilst they are made to your specifications. All orders placed during the weekend or on a public holiday will be sent  on the next business day, if not earlier.

Tracking Your Order

Tracking Your Order if it is Over £30.00 (recorded/signed for ) Once your order has been dispatched, we will send you a confirmation email with tracking information.Your tracking number will also be available on the website under your order/account details to view.  

International Shipping & Import/Custom Duties

Your package may be subject to import duties and taxes. You, as the customer, are responsible for paying those fees. We recommend that you check with your local customs office before placing an order on our website as these fees can sometimes be significant and we are unable to calculate these for you.